Frequently Asked Questions

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A:  We provide comprehensive dispatch services for owner-operators and small fleets, including:

• Finding and booking high-paying loads
• Negotiating rates with brokers and/or shippers
• Handling all paperwork and back-office support
• Providing ongoing communication and support throughout each haul
• Helping with route planning and compliance

A: Transparency is key to our service. Our quotes include all standard shipping costs.  We'll always discuss any potential additional charges upfront before confirming or accepting your shipment. 

A: Once you partner with us, we’ll discuss your preferences (lanes, equipment, home time, etc.) and then:

• Search for loads that fit your criteria
• Present load options to you for approval—no forced dispatch
• Handle rate negotiation and all broker/shipper communication
• Send you all necessary load details and paperwork
• Provide support from pickup to delivery

A:  We specialize in supporting:

• Owner-operators
• Small fleet owners (typically 1–10 trucks)
• Carriers looking for personalized, transparent, and reliable dispatch support

A: We are a Black-owned, family-operated business that values integrity, transparency, and empowerment.

• Our dispatchers focus on building long-term relationships with drivers, not just booking loads.
• We offer full back-office support, so you can focus on driving and earning.
• No forced dispatch—drivers always have the final say.

A: No long-term contracts are required! We believe in earning your business with every load. Our agreements are flexible, allowing you to stay in control. 

A: Our fees are competitive and based on a flat rate fee of the loads we book for you weekly. We offer3-tiers to choose from. There are no hidden costs. For specific rates and a custom quote, please contact us directly or use our website’s contact form. 

A:  We work with a variety of equipment types, including:

• Dry vans
• Reefers
• Flatbeds
• Power only
• Hotshots
• Box Trucks

If you have a unique setup, reach out—we’re happy to discuss custom solutions.

A: Our team is available for real-time support during your hauls. We handle broker communications, resolve issues, and assist with paperwork, so you can focus on driving. You’ll always have a direct line to your dispatcher. 

A: We manage all load confirmations, rate sheets, and broker-carrier agreements. We also assist with invoicing and can help keep your records organized for compliance and audits.